Terms of Service

1. Acceptance of Terms

By accessing or using NimbleBrain ("the Service") provided by NimbleBrain, Inc. ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

NimbleBrain is a multi-user Model Context Protocol (MCP) platform that enables teams to deploy, scale, and secure AI infrastructure with enterprise-grade features including:

• Multi-user architecture with workspace isolation
• Enterprise security and authentication
• 100+ pre-built connectors
• Auto-scaling infrastructure
• Developer tools and CLI

3. User Accounts and Registration

To use the Service, you must:

• Create an account with accurate information
• Be at least 18 years old
• Have authority to enter into this agreement
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized access

You are responsible for all activities that occur under your account.

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Distribute malware, viruses, or harmful code
• Attempt to gain unauthorized access to systems
• Interfere with or disrupt the Service
• Use the Service for illegal or harmful activities
• Reverse engineer or attempt to extract source code
• Exceed rate limits or usage quotas

5. Subscription Plans and Billing

Plan Types

We offer multiple subscription plans:

• Free Tier: Limited features for testing
• Pro: Enhanced features for professionals
• Teams: Advanced features for growing teams
• Enterprise: Custom solutions for large organizations

Billing Terms

• Subscription fees are billed monthly or annually in advance
• All fees are non-refundable unless required by law
• We may change pricing with 30 days' notice
• Unpaid accounts may be suspended or terminated
• Usage overages will be billed at standard rates

6. Data and Privacy

Our handling of your data is governed by our Privacy Policy. By using the Service, you agree to our data practices as described in the Privacy Policy.

Your Data

• You retain ownership of your data
• We may process your data to provide the Service
• You are responsible for the legality of your data
• We implement security measures to protect your data

7. Intellectual Property

Our Rights

The Service, including all software, designs, text, graphics, and other materials, is owned by us or our licensors and is protected by intellectual property laws.

Your Rights

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use the Service for your business purposes.

Feedback

Any feedback or suggestions you provide about the Service may be used by us without restriction or compensation.

8. Service Level Agreement (SLA)

We strive to maintain high availability and performance:

• Free Tier: Best effort, no SLA
• Pro: 99.5% uptime
• Teams: 99.9% uptime
• Enterprise: 99.95% uptime with dedicated support

SLA credits may be available for paid plans that fail to meet uptime commitments.

9. Support and Maintenance

Support levels vary by plan:

• Free Tier: Community support only
• Pro: Email support during business hours
• Teams: Priority email support
• Enterprise: 24/7 support with dedicated account manager

We may perform scheduled maintenance with advance notice.

10. Termination

By You

You may terminate your account at any time by:

• Using the account deletion feature
• Contacting our support team
• Canceling your subscription

By Us

We may suspend or terminate your access if you:

• Violate these Terms
• Fail to pay fees
• Engage in prohibited activities
• Present a security risk

Effect of Termination

Upon termination:

• Your access to the Service will cease
• Your data may be deleted after 30 days
• Outstanding fees remain due
• These Terms will survive where applicable

11. Disclaimers and Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of applicable laws
• Your infringement of third-party rights

14. Governing Law and Disputes

These Terms are governed by the laws of [State/Country]. Any disputes will be resolved through binding arbitration, except for claims that may be brought in small claims court.

The arbitration will be conducted under the rules of the American Arbitration Association.

15. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

• Posting updated Terms on our website
• Sending email notification
• Updating the "Last updated" date

Continued use of the Service after changes constitutes acceptance of the new Terms.

16. Miscellaneous

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and us.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

Assignment

We may assign these Terms without your consent. You may not assign your rights without our written consent.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

17. Contact Information

For questions about these Terms, please contact us: